Our network ensures expert knowledge on all relevant topics in the field of tourism and hospitality. 

Strategy & Destination Development

  • Strategic planning & master planning

  • Destination assessments & audits

  • Regional development

  • Tourism policy

  • Tourism infrastructure

  • Feasibility studies

  • Destination development and/or management plans

  • Experience & product development

  • Process management (incl. COVID-19)

Hospitality

  • Hotel concept development (including mixed uses and innovative hospitality concepts)

  • Selection of operator

  • Hotel valuations

  • Strategic repositioning concepts

  • Asset management

  • Business plans

  • Merger & acquisition

  • Process management (incl. COVID-19) and mystery shopping

  • Improvement of operational efficiency

  • Growth strategy planning and implementation

Sustainable Tourism

  • Sustainability assessments

  • Sustainability capacity building and awareness raising

  • Environmental management training

  • Evaluation and benchmark

  • Sustainable design

  • Sustainability strategies for destinations

  • Corporate social responsibility (CSR) management

  • Human rights and labour law

Capacity Building

  • Education management, education quality

  • Curriculum and course design

  • Training of coaches in different fields of tourism as hospitality, guiding, ranching etc.

  • Needs assessment regarding education

  • Lecturing 

  • eLearning

  • Team coaching

Digital Transformation

  • Digital marketing assessment (digital audits), consultancy and coaching

  • Digital innovation and transformation management

  • Online distribution and transformation strategies

  • Digital tourism infrastructure strategies

Research & Assessments

  • Tourism impact analysis & action planning

  • Qualitative & quantitative market research (qualitative/quantitative/big data)

  • Market demand analysis

  • Competitor analysis

  • Trends & intelligence

  • Benchmarking - best practices